Dear Fellow Gardening Enthusiast,

At Azaleas Store, we understand that your new plants aren’t just purchases—they’re the next chapter in your garden’s story. That’s why we’ve crafted a delivery experience that treats your living treasures with the care they deserve, from our nursery to your doorstep.

Our Shipping Promise

Whether you’re planting fragrant gardenias to perfume your evenings or establishing a majestic Japanese maple as your garden’s centerpiece, we ensure:

  • Expert Packaging: Each plant is carefully prepared for its journey with appropriate moisture control and protection
  • Seasonally Aware Shipping: We monitor weather conditions to choose optimal shipping times
  • Transparent Tracking: Detailed updates from dispatch to delivery

Shipping Options Designed for Gardeners

Standard Shipping ($12.95) – For the Eager Gardener

When you can’t wait to see your new plants take root, choose our expedited service:

  • Carriers: DHL or FedEx for reliable, climate-controlled transport
  • Delivery Timeline: 10-15 days after dispatch
  • Ideal for: Time-sensitive plantings or when you need that instant garden transformation

Free Shipping – For the Patient Planner

For orders over $50, we offer our economical shipping solution:

  • Carrier: EMS for cost-effective delivery
  • Delivery Timeline: 15-25 days after dispatch
  • Perfect for: Larger orders, seasonal preparations, or when you’re planning ahead

Note: All orders require 1-2 business days for careful processing before dispatch.

Global Reach With Local Care

While we ship worldwide (excluding parts of Asia and certain remote regions), every package carries the personal touch of our Mountain View horticulture team. Each plant is inspected before shipping, accompanied by detailed care instructions to ensure successful acclimation to your garden.

Our Guarantee to You

Your satisfaction grows with our plants. If any item arrives in less than perfect condition, you have 15 days from receipt to initiate a return. We stand behind the quality of our living products—after all, we’re not just delivering plants, we’re delivering garden dreams.

Pro Tip: Consider your local planting seasons when ordering. Our customer service team is always happy to advise on optimal delivery timing for your climate zone.

Ready to begin your garden’s next chapter? Browse our collections today, and let us handle the journey from our nursery to your hands.

Happy Gardening,

The Azaleas Store Team
[email protected]