Privacy Policy

Welcome to Azaleas Store (“we”, “our”, or “us”). We specialize in premium plants including fragrant gardenias, Japanese maple trees, and groundcover plants for gardening enthusiasts worldwide. Just as we nurture our plants with care, we treat your personal information with the same respect and protection.

1. Information We Collect

We collect information to provide our global community of plant lovers with exceptional service:

• Personal Information: Name, email, shipping address (3043 Haul Road, Mountain View, US 94041), and payment details when you order our fragrant plants or ornamental trees
• Transaction Data: Purchase history of azaleas, gardenias, or other plants, payment method preferences
• Technical Information: IP address, browser type, device information when you browse our plant collections
• Communication Data: Messages sent to [email protected] regarding your plant orders

2. How We Use Your Information

Like carefully pruning a Japanese maple, we use your data with precision:

• Process orders for our premium plants and arrange secure delivery
• Provide customer support for gardening inquiries
• Improve our plant selection and shopping experience
• Send care instructions for your azaleas or gardenias (with your consent)
• Prevent fraudulent transactions, just as we protect our plants from pests

3. Data Sharing and Disclosure

We value your privacy as much as you value your garden’s serenity:

• Payment Processors: Share necessary transaction details with Visa, MasterCard, JCB, and PayPal for secure processing
• Shipping Partners: Provide address information to deliver your plants worldwide (excluding Asia and certain remote areas)
• Legal Requirements: Disclose information if required by law, similar to how certain plants require specific growing conditions

4. Data Storage and Security

We protect your data with the same care we package our delicate plants:

• 256-bit SSL encryption (bank-level security) for all transactions
• PCI-DSS compliant payment processing
• Tokenization technology that never stores raw payment data
• Regular security audits of our systems

5. Your Rights

As a valued member of our gardening community, you have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications about new plant arrivals
• Request details about how we use your data
• Withdraw consent for data processing (may affect plant order fulfillment)

6. Cookies and Tracking Technologies

Our website uses cookies, like nutrients helping your browsing experience grow:

• Essential Cookies: Required for processing orders of groundcover plants or Japanese maples
• Analytics Cookies: Help us understand how plant enthusiasts navigate our site
• Preference Cookies: Remember your favorite plant categories (azaleas, fragrant plants, etc.)

You may adjust cookie settings in your browser, though some features may not grow as intended.

7. International Data Transfers

As we serve gardening enthusiasts globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers receive adequate protection.

8. Changes to This Policy

We may update this policy as our garden grows. Significant changes will be communicated to our plant-loving community.